FREQUENTLY ASKED QUESTIONS

FAQ: Why do I need a Customs Broker?

A customs broker such as KSB Dulay is a company represent importers in their dealings with Customs. Customs Brokers play a vital role in the importing process by ensuring that your goods are in compliance with government regulations and legislation. A Customs Broker can facilitate an entry on the importer's behalf and classify goods according to the Harmonized Tariff Schedule to apply duties and taxes. KSB Dulay begins to arrange customs clearance for your shipments before they arrive at destination.


FAQ: What other services does a Customs Broker provide?

A Customs Broker can also arrange Local Trucking, Warehousing and Cargo Insurance. The broker can also provide Trade Consultants to handle more serious issues such as Trademark and Trade issues.

FAQ: What are the advantages of using a Customs Broker?

Constant changes in government rules and regulations require constant monitoring. Most companies find it too expensive and time consuming to monitor these changes. At KSB Dulay, individual attention is ensured and our dedicated team will work out any duty and taxes and liaise with Customs to ascertain the speedy transit of your goods. It makes good business sense to hire a customs broker to ensure that the goods are processed in an efficient and cost-effective manner.

FAQ: Do other government agencies have import or export requirements?

Some goods are subject to other government department regulations and may require permits or certificates. It is important to determine these specifics prior to importation to ensure that your goods are compliant. In the event of any problems such as awaiting importer code, we can transfer the goods into our bonded warehouse and reduce any costly storage bills associated with airline/port facilities.

FAQ: What duties and taxes are payable?

Unless exempt, all commercial goods imported into the New Zealand are subject to customs duty and taxes. In order to determine the applicable duties and taxes payable, you must first determine their tariff classification. In addition to customs duty and taxes, some goods are also assessed in relation to other taxes, including excise duty, countervailing duties and anti-dumping duties.

FAQ: Can I bring goods in tax-free?

Items purchased from overseas websites for NZ$1000 or less can come into the country (be imported) without incurring any duty, or charges. GST will be collected by the overseas supplier. Customs will not collect GST, duty, the import entry transaction fee (IETF), or the associated biosecurity system entry levy (BSEL), unless the item is part of a larger consignment valued over $1000.

FAQ: How is GST calculated?

Import GST will be applicable on the declared purchase price as per the Bill of Sale or Receipt and on the cost of shipping up to arrival at Auckland port.
Formula - GST of 15% is payable to NZ Customs for the CIF value plus Duty
(CIF - Cost of Goods plus insurance plus freight) This is applicable on all shipments above $1000.
Please note that GST can be claimed back in your GST return if you are registered for GST in the same name as the customs entry is being prepared in.

FAQ: How is duty calculated?

Duty is calculated on the most correct classification on the customs tariff and concessions. There are various free trade agreements that apply so to know the country of origin is important. Goods should have shipped directly for the FTA to apply. Please contact the team for specific info.